Compliance Profiles
Create customized Compliance Profiles that define the specific rules and guidelines applied to your estimates. With these profiles, you can:
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Select which rules to include
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Set appropriate thresholds for each rule
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Determine how profiles are assigned to estimates
This allows you to tailor compliance requirements to match your organization's specific needs and workflows.
How to
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On the New menu in the navigation bar, select Compliance Profile.
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On the Setting tab, enter a Profile Name and a Profile Description.
Note: Profiles must have unique names. Duplicates are not allowed.
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Select a Rule Set from the list.
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Select Apply to apply the rule set to the profile.
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The rules in the rule set display as a list of sections. To view the rules in a section, do one of the following:
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In the rule section(s), edit the rule(s) information as desired.
Note: When you select a rule set and apply it to a compliance profile, you can accept the rules as they are or change the thresholds associated with them.
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Select Save.
Note: If you need to change to another rule set after applying a rule set to a profile, select the
next to the Rule Set name to edit your choice.
Define conditional rules to customize compliance profiles.
See Create and Manage Conditional Rules for more information.
On the Assign User tab, use the following methods to find users and assign them to the profile.
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Select the Assign User tab to view the users you can assign to the profile.
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Select Name or ID from the list and enter the appropriate information.
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In the User column, select the check box next to the desired user.
Note: Select Clear to clear search results and search again.
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Select Save to complete your profile and user selections.
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Select the Assign User tab to view the users you can assign to the profile.
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Select a Region name to filter for only users in that region.
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Select a Division name to filter for only users in that division.
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Select an Office to filter for only users in that office.
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In the users column, select the appropriate tab (Staffs, Shops, or Independent Appraisers) for the user type you want to view.
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Select the check box next to the desired user(s).
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Select Save to complete your profile and user selections.
You can select all users in a specific location to add them all to the profile.
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Select the Assign User tab to view the users you can assign to the profile.
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Do one of the following:
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To select all users in a given category (e.g. all users in all regions), select the Select All check box below the column name.
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To select all users in a specific location (e.g. all users in a given region), select the check box next to the location name.
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Select Save to complete your profile and user selections.
You can search across all profile types (Compliance, Parts, Estimate, etc.). To search for a specific profile type, choose a Profile Type before searching.
Reference
| Rule Category | Definition |
|---|---|
| Additional Labor Lines | Reviews manually added labor lines and evaluates the sum of those entries rather than individual labor lines. |
| Max Labor Allowance (In Hours / Labor Units) | Enforces a maximum labor-hour or labor-unit threshold for specific repair operations or labor types. |
| Max Judgment Labor Hours (By Labor Type) | Checks the total manually entered judgment labor hours for a labor category and compares that total against a defined threshold. |
| Partial Refinish Alerts | Flags partial refinish operations on specified vehicle panels, components, or structural sections when configured criteria are met. |
| Bumper Repair Replace | Applies review criteria to bumper repair and replacement costs, with thresholds that may vary based on the vehicle's primary point of impact. |
| Labor Allowance | Validates labor allowance percentages used in refinish calculations, including blend allowances for two-stage and three-stage paint systems. |
| Minimum Judgment Labor Hours (By Labor Type) | Checks whether total manually entered judgment labor hours for a specific labor category meet a defined minimum threshold. |
| Minimum Labor Hours (By Labor Type) | Evaluates the total labor hours for a labor category across the estimate and flags estimates that fall below a configured minimum threshold. |
| Minimum Labor Allowance (In Hours / Labor Units) | Enforces a minimum labor-hour or labor-unit requirement for specific repair operations or labor types. |
| Rule Category | Definition |
|---|---|
| Missing Items Alerts | Flags estimates that are missing required claim, vehicle, repair, or administrative information, such as claim number, VIN, mileage, license information, or loss details. |
| Admin Alerts | Monitors administrative and approval-related fields, such as authority level and date of loss, to ensure required values are present and within established guidelines. |
| Repair Status Alerts | Identifies missing or incomplete repair status milestones and key scheduling dates, such as arrival, disassembly, repair progress, paint, delivery, due-in date, and estimated completion date. |
| Rule Category | Definition |
|---|---|
| Max Amount | Enforces a maximum allowable dollar amount for specific estimate charges, fees, or material categories and flags estimates that exceed the configured threshold. |
| Minimum Amount | Enforces a minimum required dollar amount for specific estimate charges, fees, or material categories and flags estimates that fall below the configured threshold. |
| Rule Category | Definition |
|---|---|
| Max Rate (Per Hour / Labor Unit) | Enforces a maximum allowable labor rate, material rate, tax rate, or per-unit charge for specified estimate categories and flags values that exceed the configured threshold. |
| Max Discount or Mark-Up Allowable | Limits the maximum discount or mark-up percentage that can be applied to specified parts or glass categories and flags values that exceed the configured limit. |
| Minimum Rate (Per Hour / Labor Unit) | Enforces a minimum allowable labor rate, material rate, tax rate, or per-unit charge for specified estimate categories and flags values that fall below the configured threshold. |

















