Production Risk Alert

Use the Production At Risk Alert feature to track jobs that have remained in specific departments for too long. If a job is in a department for a longer period than the thresholds you set, the job is labeled At Risk on the Production Grid. The At Risk job is highlighted in yellow in the Department column and also labeled At Risk in the Risk column.

For Example: If a job includes 10 hours of body, you might want to be notified that the job is At Risk when the job has been in the Body department for longer than 8 hours (80% of total hours).

Note: You must have Production license to use this feature.

You can configure your shop's hours of operation as well as the percentage of total labor time you want considered before the job becomes At Risk for each of the four departments. The departments that can be associated with the At Risk feature are: Body, Frame, Mech, or Paint.

Note: If you are not currently using these departments in your Repair Plan, you will need to activate them to use this new feature (See Production Departments).

How to

Configure your shop production hours and percentage of labor hours for each department to control how long a job should be in each departments before the job is labeled At Risk.

  1. Click More, then click Configuration.
  2. Click the Production tab. RepairCenter opens to the General tab.
  3. On the General tab, enter shop production hours. These are the time-spans technicians are working in your shop.

  4. Enter the percentage of labor time that vehicle should be in the following departments: 
  • Body
  • Frame
  • Mechanical
  • Paint

    For Example: If 80% is selected for Body, then a RO with 10 body labor hours would be considered At Risk after being in the body labor department for eight production hours or more. The percentage can be different for each department.

  1. Click Update.
  2. You will be prompted to restart RepairCenter when you navigate to another page. Click Yes at the prompt.
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