Payments

In this topic:

Payments you have posted from customers, insurance companies, and other sources are transferred to accounting from the Accounting > Transfer > Payments tab.  

Transfer (Post) Payments

There are certain types of payments posted in RepairCenter that will not be transferred to accounting, but will require action on your part within accounting to clear Accounts Receivable (refunds, write-offs, etc.). See "To Set Transferred Flag "below.

This process should be followed for single shops that do all of the accounting activities, such as making deposits, in the accounting system.

Important: Payments do not transfer to ADP or Reynolds & Reynolds DMS.

ClosedTo transfer payments

  1. Click the Accounting menu , and then select the Payments tab.  
  2. Highlight the payment or payments you want to send to Accounting.
  3. If the payments are sequential, drag your mouse through them to highlight all of them.
  4. If the payments are not sequential, hold down the CTRL key and click each line.
  5. In the Highlighted Invoices section, verify or change the Post Date depending on one of the following:
  6. If you would like the payments to transfer to accounting with the payment date, do not change the post date or enable the Use Post Date option. (This is the recommended method.)
  7. If you would like all of the payments to post to accounting with the same date, set the desired Post Date and select the Use Post Date check box.
  8. Click Transfer.

Create a Deposit

Several multi-shop organizations (MSO) have the shop create the deposit and take it to the bank. They are then required to e-mail or fax the deposit to the home office for posting to accounting. The following process will create a deposit, but not transfer it to accounting.

ClosedTo create a deposit

  1. Click the Accounting menu , and then select the Payments tab.  
  2. For each payment, click the check box in the Date column. The total for these lines will appear in the lower part of the window, in the Checked invoices - Total Cost section.
  3. Highlight the desired payment or payments.
  4. If the payments are sequential, drag your mouse through them to highlight all of them.
  5. If the payments are not sequential, hold down the CTRL key and click each line.
  6. If appropriate, add your shop's Payment Doc # in the space provided. If you are including a balance due on your deposit slip, select the Include Balance Due on Deposit Slip check box. (If you do not have a payment doc number, we suggest using the date of the deposit. Since credit cards are sometimes posted to the bank in separate deposits, your MSO may require you to process these deposits separately. We suggest adding a letter behind the date if needed. VM - Visa and MasterCard, A - American Express, and D – Discover.)
  7. Click Print Deposit Slip.
  8. Print, E-mail, or Fax, as needed.

Set Transferred Flag

You will need to clear any payments you do not wish to transfer to accounting from the Payments tab by using the Set Transferred Flag option. Prior to using this option, we recommend that you make the appropriate entry in your accounting system to clear the Accounts Receivable (prepare manual invoices, credit memos, or prepare refund checks). As always, seek the advice of your CPA or tax advisor on the preferred process.

ClosedTo set a transfer flag

  1. On the Payments tab, select the Show All Jobs check box. Only payments on open repair orders appear in the list until you enable this option.
  2. Confirm that the Field Selection is set for Transferred and the having field shows N.
  3. Select the date range.
  4. Click Apply Filter.
  5. Highlight all the payments you do not want to transfer to Accounting.
  6. If the invoices are sequential, drag your mouse through them to highlight all of them.
  7. If the invoices are not sequential, hold down the CTRL key and click each line.
  8. Right-click and select Set Transferred Flag.
  9. At the prompt, click Yes. The items will be removed from the list.

Remove Transferred Flag

Occasionally, you may need to change the transferred status. You may inadvertently set a payment as transferred and need to remove the transferred status. Or, you may need to correct a payment previously posted and then repost the payment to accounting. (Be sure that prior to reposting a payment, you remove it from your accounting system.) You can use the Remove Transferred Flag to reset the status.

ClosedTo remove a transferred flag

  1. On the Payments tab, select the Show All Jobs check box. Only payments on open repair orders appear in the list until you enable this option.
  2. Confirm that the Field Selection is set for Transferred and the having field shows Y.
  3. Select the date range.
  4. Click Apply Filter.
  5. Locate and highlight the payment.
  6. Right-click and select Remove Transferred Flag.
  7. At the prompt, click Yes. The items will be removed from the list.
  8. Reset the Field Selection to show Transferred with the having field showing N. The payment will appear in the list.

Right-click options

Place the cursor anywhere on the Payment list and right-click to make available the following options.

ClosedRight-click Options

Right-Click Options

Change Paid by

Allows you to change who made the payment: C = Customer, and I = Insurance.

Set Transferred Flag

When a payment is posted but will not be transferred to accounting, select this option to clear it from the list.

Remove Transferred Flag

If a sale is inadvertently "Set as Transferred," select this option to remove the flag and return the payment to the list.

Print Listing

Print a copy of the displayed payment list, as filtered by your selected criteria.

Save

Payment to IIF

Saves the file in an IIF format if needed for other applications.

Save to CSV

Saves the file in a CSV format if needed for other applications.

Checked to HTML

Saves all of the checked jobs as a deposit to an HTML format. (HTML cannot be edited.)

Reference

ClosedThe Payments Tab

Note: For abbreviated column headings, roll your cursor over the heading to see the full name or description.

Field Name

Editable

Description

Columns

 

 

Date

N

Date the payment was posted to the repair order.

RO

N

The repair order number.

Last, First Name

N

The customer's first and last names.

Type

N

The type of payment received.

Payment

N

The amount of the payment posted to the repair order.

Balance

N

The balance due remaining on the repair order..

Received By

N

The logged-in user when the payment was posted to the repair order..

Credit Card #

N

If entered, this is the credit card number information. (Recommended: Never enter the full card number).

PO/Check #

N

The reference number for payment types other than credit card.

Tra...

N

A Y or an N indicates if the payment was transferred to accounting.

Paid

N

Who made the payment: C = Customer, I = Insurance.

Dum...

N

A Y or an N indicates whether or not the balance due is marked as "Dumped." (Not used with any accounting interface.)

Closed

N

A Y or an N indicates whether or not the repair order is closed.

Acct

N

The Cash Account if multiple cash accounts are activated for BusinessWorks customers.

Deposited

N

The date the payment was deposited or transferred to accounting.

Check Boxes, Buttons, and Filters

Show Only Closed Jobs

 

Selecting this check box limits the list to only closed jobs that have postings that are not locked.

Show Dumped Payments

 

Select to print the displayed list as filtered.

Show All Jobs

 

Select this check box to see a complete list of all repair orders. (Recommended.)

Invoice Date Between

 

Select a date range for filtering the list.

Field Selection

 

Filter the list by All, Status, Closed, Last Name, Make, Completed, Delivered, Estimator, or Insurance Company.

having

 

Further define the Field Selection as having specific criteria. For example, if you selected "Insurance Company" in the Field Selection, you would select from the "having" drop-down list which would show a list of insurance companies.

Apply Filter

 

Click to apply the filtering criteria selected.

Print Payment List

 

Print the list of payments as displayed, filtered by your selected criteria.

Search

 

Search for a payment by RO number, Last Name, or Claim Number.

Change Paid By

 

Allows you to change who made the payment: C = Customer, I = Insurance.

Post Date

  If this option is not selected, payments will post to accounting as the date received. Recommendation: do not enable the "Use Post Date" as described below.

Use Post Date

  If this option is selected, payments will post to accounting with the date in the Post Date field.

Payment Doc #

 

A unique deposit number can be entered. If you do not use a deposit number, we recommend the date of the deposit be used for tracking purposes.

Include Balance Due on Deposit Slip

 

Select this option if you would like the repair order balance due to print on the deposit slip.

Transfer

 

Click to post the highlighted payments to accounting.

Total Cost

 

This amount is the sum of all lines that have the check box selected in the Date column.

Print Deposit Slip

 

When the Total Cost is calculated to match your deposit, click here to print a copy of the deposit slip. It can then be faxed, e-mailed, etc., as needed.

See Also

Post to Accounting

Post Repair Orders

Close Pay Period for Payroll

Post to Accounts Payable