Upload Attachments

Take multiple photos from the Mobile Capabilities app and upload to RepairCenter all at once.

1. Tap the job you want to add photos to.

2. Tap Take Photos. The Take Photos option also appears when you tap .

   

3. Tap at the bottom of the page to take photos.

   

4. Tap Image Preview icon.

5. Photos are automatically selected on the Preview page. Do one of the following:

• Click Upload to upload all selected photos.

• Clear the check box on any photo you don't want to include, and then click Upload.

• Click the check box next to Deselect All to clear all selections. Tap the check box on the photos you want to upload, and then click Upload.

  

6. The Upload window shows a progress bar for each image as it uploads. Do one of the following if images load or fail to load:

• Some Images failed to upload: Failure reasons appear for any images that fail to upload. Click Done to upload all images that loaded successfully.

• All Images Upload Successfully: If all files upload successfully, the Upload Attachments window closes automatically.

Use this feature if you want to upload already saved attachments on your device to a RepairCenter Job or record and upload the video.

1. Take photos with your mobile device or save attachments.

2. Tap .

   

3. Tap Device Options.

   

4. Do one of the following:

• Tap Files or Photos/Gallery, select the attachments you want to add, and then tap Done. You can upload multiple files and photos from your device.

• Tap Take a Photo or Video, take a photo or video of the vehicle, and tap Use Photo or Use Video. You can only add one photo or one video at a time.

  Note: Instructions for some mobile devices may vary.

5. The Upload window shows a progress bar for each image as it uploads. Do one of the following if images load or fail to load:

• Some Images failed to upload: Failure reasons appear for any images that fail to upload. Click Done to upload all images that loaded successfully.

• All Images Upload Successfully: If all files upload successfully, the Upload Attachments window closes automatically.

Change your view of existing attachments with any of the following options:

• Tap to show attachments as thumbnails for a quick glance at all of your attachments. Use this option if you have multiple attachments and need a quick way to scroll through them.

• Tap to view larger images and descriptions.

• Tap the image to view the full image or view a PDF preview. Use the arrows to view the next or previous image.

1. Tap to show image description.

2. Tap Add a Description on the desired image.

   

3. Enter your descriptions.

4. Tap outside the Add a Description box to save the description.

Tip: You can add a description after you upload the image using the Attachments Manager page. On the Attachments page, tap the image, then enter a description in the Description field. Tap outside the Add a Description box to save the description

Download an attachment added to a job in RepairCenter to your mobile device. This allows you to view the image or the document from your mobile device even if it was uploaded to RepairCenter from the desktop version or from another mobile device.

1. Tap the desired job.

2. Tap Select.

3. Tap the photos and attachments you want to download.

4. Tap , and then tap Download.

   

5. Follow the prompts to save you selections to a location on your mobile device.

6. Tap Done.

Tip: You can also download the attachment from the Attachment Manager page. Tap the image on the Attachments page, tap , and then tap Download.

Delete attachments loaded to the repair order.

Note: Deleted attachments are removed from the repair order for both the mobile and desktop versions.

1. Tap the desired job.

2. Tap Select.

3. Tap the photos and attachments you want to delete.

4. Tap , and then tap Delete.

   

5. Tap Delete at the prompts.

   

Tip: You can also delete attachments from Attachment Manager page. On the Attachment page, tap the image, tap , and then tap Delete.

Note: File limit size for images is 10 MB.

Note: File limit size for documents is 10 MB.

If you receive an error message when uploading photos, try the following: