Resolve Ambiguous Vehicle IDs

If multiple entries for the VIN are found in the database, you will be prompted to identify the correct description. For example, the same VIN may be assigned to a vehicle that is available with either a manual or automatic transmission. The Resolve Ambiguous Vehicle IDs window lists the entries that were found in each database. The check box of any description that needs clarification will not be selected. To resolve the ambiguous Vehicle ID, select the check box of the correct description. For more information, see the Reference section below.

To Resolve Ambiguous Vehicle IDs

When prompted to resolve the Vehicle ID, look for multiple entries under a database header. The check box will not be selected for any entry that needs a resolution.
Select the check box of the description that matches the claim vehicle.
Click Save to return to the valuation request worksheet.

To edit the vehicle selection

If necessary, open the worksheet and click Edit Admin & Vehicle Info.
In the Vehicle ID section of the worksheet, under Additional Information, click Edit.
In the list, select the description that matches the claim vehicle.
Click Save to return to the Vehicle Info. Then, click Save & Continue to return to the worksheet.

Reference

Column Descriptions

Mitchell
Year	Identifies the year the vehicle was manufactured.
Make	Identifies the manufacturer of the vehicle.
Model	Identifies the model of the vehicle.
SubModel	Identifies the submodel of the vehicle, (for example, S or L).
Body	Describes the body of the vehicle, (for example, 4D SUV).
Engine	Describes the engine type used in the vehicle, (for example, 2.5L 4 Cyl Gas).
Drive	Identifies the type of drive, (for example, AWD).
NADA
Valid	Select the check box if the vehicle description applies to the vehicle. If not, clear the check box.
Year	Identifies the year the vehicle was manufactured.
Make	Identifies the manufacturer of the vehicle.
Style	Identifies the vehicle model.
Body	Describes the vehicle body, (for example, 4D SUV).
Model Number	Identifies the model number of the vehicle.
US Redbook
Valid	Select the check box if the vehicle description applies to the vehicle. If not, clear the check box.
Year	Identifies the year the vehicle was manufactured.
Make	Identifies the manufacturer of the vehicle.
Model	Identifies the model of the vehicle.
Body	Describes the body of the vehicle, (for example, 4D SUV).
Engine	Describes the engine used in the vehicle, (for example, 2.5L 4 Cyl Gas).
Model Number	Identifies the model number of the vehicle.
PIN
Valid	Select the check box if the vehicle description applies to the vehicle. If not, clear the check box.
Year	Identifies the year the vehicle was manufactured.
Make	Identifies the manufacturer of the vehicle.
Model	Identifies the model of the vehicle.
Submodel	Identifies the submodel of the vehicle, (for example, S or L).
Body	Identifies the body of the vehicle, (for example, 4D SUV).
Engine	Identifies the engine type used in the vehicle, (for example, 2.5L 4 Cyl Gas).
Transmission	Identifies the transmission type, (for example, A or M).
Drive	Identifies the type of drive, (for example, AWD).

Command Buttons