Shop Setup – The Warranty Tab

Use the Warranty tab to configure which shop and insurance warranties are available to customers.

Note: When you configure which warranties your shop offers, you're configuring only the available types (time frames). Warranty types are available in RepairCenter so the shop can document which customer received which warranty. The details of each warranty must be maintained outside of RepairCenter.

Both shop and insurance warranties include default Lifetime, 5 years, and 1 year types. These default types cannot be edited, but you can add custom ones. Delete any types that your shop doesn't offer.

How to

  1. On the toolbar, click the More menu list at the top right; then select Configuration.
  2. Click the Warranty tab.
  1. Do one of the following, depending on whether you're adding a shop or insurance warranty:
  • To add a shop warranty, under Shop Warranties, click Add. The Shop Warranty dialog box appears.
  • To add an insurance warranty, under Insurance Warranties, click Add. The Insurance Warranty dialog box appears.
  1. In the dialog box, type the warranty time frame (or other warranty name).
  2. Click OK to add the warranty.
  1. On the toolbar, click the More menu list at the top right; then select Configuration.
  2. Click the Warranty tab.
  1. On the Warranty tab, click to select the warranty you want to edit.
  2. Do one of the following, depending on whether you're editing a shop or insurance warranty:
  • If you're editing a shop warranty, under Shop Warranties, click Edit. The Shop Warranty dialog box appears.
  • If you're editing an insurance warranty, under Insurance Warranties, click Edit. The Insurance Warranty dialog box appears.
  1. In the dialog box, update the warranty name as needed.
  2. Click OK to save your changes.
  1. On the toolbar, click the More menu list at the top right; then select Configuration.
  2. Click the Warranty tab.
  1. On the Warranty tab, click to select the warranty you want to delete.
  2. Do one of the following, depending on whether you're deleting a shop or insurance warranty:
  • If you're deleting a shop warranty, under Shop Warranties, click Delete.
  • If you're editing an insurance warranty, under Insurance Warranties, click Delete.
  1. In the confirmation message, click Yes to confirm the deletion.
  1. On the toolbar, click the More menu list at the top right; then select Configuration.
  2. Click the Warranty tab.
  1. To set a default shop warranty, do the following:
  1. Under Shop Warranties, click to select the warranty you want to make the default.
  2. Select the Default check box.
  1. To set a default insurance warranty, do the following:
  1. Under Insurance Warranties, click to select the warranty you want to make the default.
  2. Select the Default check box.
  1. When you're finished selecting defaults, click Set to save your work.
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