Edit a Suffix

You can edit the details of a suffix.

How to

  1. Navigate to the detail's page of the desired claim.
  2. In the claim navigation pane, select the Suffix Number.

  3. Select Edit Suffix.

  4. Modify the suffix information as desired.

  5. Select Save to save your changes, or select Cancel to close without saving your changes.

Reference

Name Description
Property Type Select the type of property involved in the claim-suffix.
Type of Loss Select the type of loss (e.g., collision, fire, etc.) from the list.
Suffix Status The status of the suffix.
Loss Designation

Select the designation of the loss (e.g., Total Loss or Partial) from the list.
Loss State Select the state where the loss occurred.
Deductible Enter the deductible associated with the policy if known and select its status as Waved, Unknown, or Not Waived from the list.
Claimant, Insured, and Owner

Each section contains the contact information for the various parties associated with the claim-suffix.

Potential Fraud/Approved to Pay Select Yes or No from the list.
Liability Enter any liability.
Name Description
VIN If you have the Vehicle Identification Number (VIN), enter it in the spaces provided, and select Decode VIN.
Decode VIN Select Decode VIN to decode the VIN and complete the vehicle description fields based on the Vehicle Identification Number.
VIN Not Available Select this option if you do not have the Vehicle Identification Number. Then, complete the description fields in order.
Vehicle Type

Select the type of vehicle from the list.

  • Car, Truck, Van, SUV
Year Select the year the vehicle was manufactured.
Make Select the manufacturer of the vehicle.
Model Select the model of the vehicle.
Sub-Model Select the sub-model of the vehicle.
Body Style Select the body style of the vehicle.
Engine Select the type of engine used in the vehicle.
Transmission Select the type of transmission used in the vehicle.
Drive Train Select the drive train used in the vehicle.
Fuel Type Select the vehicle's fuel type.
License Plate

Enter the vehicle license plate number, the state/province where the vehicle is registered.
Exp. Select the registration tag expiration month and year from the lists.
Exterior Color

Select the color of the vehicle from the list.
Mileage (in miles) Enter the odometer reading or select True Mileage Unknown.
Drivable Select Yes or No from the list.
Prior Damage Select Yes or No from the list.
Primary POI Select the Primary Point Of Impact from the list.
Secondary POI(s) Select the Secondary Point(s) Of Impact from the list if any. To select more than one Secondary POI from the list, press the Ctrl key on your computer keyboard while clicking the item.
Damage Description Enter any notes that may explain the cause or details of the damage.
Location The details of the vehicle's location including its name, address, and phone number.
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