Adding/Merging Parts

Use the Order tab under the Parts tab, to add or merge parts to a Repair Order (RO). There are several reasons parts might need to be added to a job, including:

  • Parts received in error that will be returned immediately, core charges, missing LKQ assembly parts, etc.
  • Supplemental parts that need to be added to the estimate.
  • Parts purchased by the shop due to loss or damage that will not be billed to the insurance company or the customer (Shop Pay Lines).

How to

  1. On the Whiteboard, double-click the RO. Click the Parts tab, then click the Order tab.
  2. Click Add Part. The Sub Part dialog box appears.
  3. Fill in the required information. Ensure that you select the correct part type, then click OK.
     Note: Fields marked with a red asterisk (*) are required.
  4. Order the part using the original PO number that the part was received on.
  5. Receive the part along with the other parts from the invoice.
  6. Click OK.
  7. Click the Return tab.
  8. Select the line of the part you are returning, then click Return. (For multiple parts, hold down the Ctrl key and click each part to be returned, then click Return.)
  1. On the Whiteboard, double-click the RO. Click the Parts tab, and ensure that the Order tab is selected.
  2. Click Add Part. The Sub Part dialog box appears.
  3. Fill in the required information, then click OK.
    Note: Fields marked with a red asterisk (*) are required. It is recommended that the part number also be entered for tracking purposes, in case it becomes necessary to return the part at a later date.
  4. Order the part as usual.
  5. When received, follow the procedure for Receiving Parts.
  1. On the Whiteboard, double-click the RO. Click the Parts tab, then click Receive.
  2. Receive all of the parts by using one of the Receive Parts options, but do not click Receive.
  3. Click Add Part. The Sub Part dialog box appears.
  4. Fill in the desired information. Ensure that you select the same part type as the other parts on the invoice.
  5. Select the PO number of the other parts you are receiving. Click OK.  
    Note: Fields marked with a red asterisk (*) are required. It is recommended that the part number also be entered for tracking purposes, in case it becomes necessary to return the part at a later date.
  6. Click Receive.

When supplemental parts are manually added in RepairCenter, you must still add them to the estimating system and import them as supplements in order to adjust the sales totals. If the supplemental part descriptions are exact, they will automatically merge upon importing. If the descriptions do not match, they must be merged. (Usually when this occurs, the added line will already be posted and the imported line will have the status Not Ordered.)

  1. On the Whiteboard, double-click the RO. Click the Parts tab and ensure that the Order tab is selected.
  2. Highlight the part with the status Not Ordered.
  3. Hold down the Ctrl key and click the part with the status Posted.
  4. Click Merge Supplement Parts.
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