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The Shop Clock is a licensable option for all RepairCenter packages except Premier, in which the Shop Clock is an included option.
The Shop Clock allows technicians to clock in and out of RO and non-RO activities. Reports from Shop Clock provide actual employee hours worked in a payroll period identifying the jobs that have been worked on. The data collected using Shop Clock can be used to process hourly payroll and helps the shop measure efficiency.
While in the Shop Clock, depending upon licensing and setup options activated (see Shop Clock Setup), technicians can:
See a summary of their labor efficiency and Historical hours for Completed Jobs using the My Stats feature
Non-technicians can also clock in and out to record daily hours worked, having access only to the Non-RO Activities and the My History tabs.
If licensed, the Shop Clock can be used with any computer that has RepairCenter installed. You simply need to add the Shop Clock icon to the desktop.
If your RepairCenter installation is new, you may not have a Shop Clock icon on your desktop. Use these steps to create the desktop icon.
In order to clock in to the Shop Clock, you must be configured for either Shop Clock or Technician permissions. If your name does not appear in the employee list, contact your manager.
The Shop Clock automatically clocks you out of an RO or non-RO activity when you clock in to a new activity. The only time you really need to clock out is determined by each shop, but in general, you would only clock out for lunch or when you leave for the day.
If you are clocked in to a job and try to clock in to another job, you are automatically clocked out of the first job and clocked in to the second job. (Also see Clocking in to Multiple Jobs following this section.)
If you forget to clock out at the end of a shift, the system uses the Maximum Shift Length setting (see Shop Clock Setup) to detect this situation. Once the maximum shift length has expired, you can no longer clock out of that job. The Shop Clock automatically sets your Actual Hours to zero. A manager will have to perform a manual correction.
You can clock in the following day, even to the same job you forgot to clock out of, but the hours for the day you did not clock out must be manually corrected by a manager.
If set up appropriately (see Shop Clock Setup), you can clock in to multiple ROs at the same time. When doing so, you must select all ROs before clicking Clock In.
If configured to prompt for vehicle location, the system assumes that if you are working on multiple vehicles, they are all in the same location. You will have only one location to select when prompted.
When you clock out of that session, your total actual time will be split evenly among the multiple jobs. The Clock In and Out times will automatically be adjusted. For example, if a technician clocks in to 3 jobs at 8:00, works for 3 hours, and clocks out at 11:00, the clock in and out times for the three jobs will be adjusted to 8:00-9:00, 9:00-10:00, and 10:00-11:00.
Clicking the My Assignments button to view your assigned hours, flag hours, and actual hours. The hours shown are based upon non-completed jobs. Also displayed is your efficiency for the assigned jobs.
On the My Assignments dialog box is a button labeled Assignments. This button opens a list of all jobs assigned to you, along with the Total Assigned Hours.
Click My Stats to view labor efficiency and historical hours for completed jobs.
|Past 30 days efficiency||Past 30 days Assigned Hours/ Past 30 days Actual Hour|
|Past 365 days efficiency||Past 365 days Assigned Hours/ Past 365 days Actual Hour|
|Weekly Average of past 30 days hours||Past 30 days assigned Hours / 4|
|Weekly Average of past 365 days hours||Past 365 days assigned hours / 52|
|Actual past 30 days hours||Actual hours for the completed Jobs (which completed in past 30 days irrespective of Actual hours date on the Jobs)|
|Actual past 365 days hours||Actual hours for the completed Jobs (which completed in past 365 days irrespective of Actual hours date on the Jobs)|
|Assigned past 30 days hours||Assigned hours for the completed Jobs (which completed in past 30 days irrespective of Assigned hours date on the Jobs)|
|Assigned past 365 days hours||Assigned hours for the completed Jobs (which completed in past 365 days irrespective of Assigned hours date on the Jobs)|
Use this feature to see where each vehicle is located at any time during the repair process.
Configure RepairCenter to prompt users to enter the vehicle location when clocking in or out of a repair order (see Shop Clock Setup).
If a repair order is selected, you can also click Vehicle Location and move the vehicle. In the Vehicle Location dialog box, select the location of the vehicle, and then click OK.
Select a repair order line from the list, and then click TechAdvisor. This feature is only available if you are licensed for TechAdvisor with RepairCenter. See TechAdvisor Overview for details.
If configured for this option, technicians with the appropriate permissions may assign RO lines to themselves.
If configured for this option, a technician with the appropriate permissions can indicate which lines of the Work Order have been completed. The finished lines appear in RepairCenter with a Y in the finished column of the Assign Technicians tab.
To complete a job, select the RO in the list, then click Finish Job. If Shop Clock is configured for this option, finishing a job will flag all hours that the technician has been assigned for that RO. It will also remove the job from the list of ROs.
Click the My History tab to see a list of clock in and clock out activities. You can view all the activities for This Week, This Month, Last Week, or Last Month.
The My History tab displays the following information for each clock in and clock out activity:
The Shop Clock Time Card Report can be printed from the Shop Clock or from within RepairCenter.
The Shop Manager or any properly authorized user can manually enter an employee's clock in or clock out times, or make corrections to an employee's hours, if necessary. For example, if a technician forgot to clock out at the end of the day, the manager has to manually make the correction for the technician. See Labor Management for details.
Shop Clock Setup
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