Resolve Ambiguous Vehicle ID

If more than one vehicle matches the VIN, you will be prompted to identify the correct description from a list of closely matching vehicles. For example, the same VIN may be assigned to a vehicle that is available with either a manual or automatic transmission. In such a case, you would be prompted to resolve the ambiguous Vehicle ID by selecting the correct vehicle.

How to

  1. When prompted, select the entry that matches the claim vehicle.
  2. Click Save to return to the valuation request worksheet.
  1. If necessary, open the worksheet and click Edit Admin & Vehicle Info.
  2. In the Vehicle ID section of the worksheet, under Additional Information, click Edit.
  3. In the list, select the description that matches the claim vehicle.
  4. Click Save to return to the Vehicle Info. Then, click Save & Continue to return to the worksheet.

Reference

ClosedPIN Vehicle Description

 

Click the option button to select the description that matches the claim vehicle.

Year

Identifies the year the vehicle was manufactured.

Make

Identifies the manufacturer of the vehicle.

Model

Identifies the model of the vehicle.

Submodel

Identifies the submodel of the vehicle, (for example, S or L).

Body

Identifies the body of the vehicle, (for example, 4D SUV).

Engine

Identifies the engine type used in the vehicle, (for example,  2.5L 4 Cyl Gas).

Transmission

Identifies the transmission type, (for example,  A or M).

Drive

Identifies the type of drive, (for example, AWD).

 

ClosedCommand Buttons


Save
Click to save the vehicle description selection and return to the Vehicle Information section of the worksheet.



 

Cancel
Click to close the window and return to the worksheet without saving the selection.

 

See also

Vehicle ID