Mitchell Total Loss Service Center

The Total Loss Service Center is available to answer questions about submitted total loss valuations. Contact the center by phone, email, and live chat.

The Total Loss Service is not available for software support calls.

Contact Information

• Phone: 1-800-710-2451

• Email: TLVeFax@Mitchell.com

• Chat: Click Live Agent at the top of the page in the Total Loss Valuation window in Mitchell Connect.

Hours of Operation

• Monday - Friday
  7:00 AM to 7:00 PM (Central)

• Saturday
  7:00 AM to 5:00 PM (Central)
  (Live Chat and Email Only)

• Sunday
  Closed