In-App Notifications

Use the Notifications feature to view real-time notifications of new jobs and updates to existing jobs in the Jobs list. Updates include changes to estimate status, new tasks, new messages, and more. You can navigate directly to a modified or new job from the Notification list on any page in Mitchell Connect. A number appears next to the Notification icon to notify you about how many jobs are new or updated.

How to

  1. Click the Notification icon at the top of any page in Mitchell Connect. The Notification list appears.
  2. Click the job you want to view in the Notification list.


Tip: You can also click See All in the Notification list and view a list of all changes in chronological order, with newest shown first. Scroll down in the Notification list to view jobs.

Click the arrow next to the group to minimize or maximize notifications in the group.

  • Click All to show all notifications.

  • Click Unread to hide all previously read notifications. Unread notifications are flagged with a yellow circle.

Sort In-App Notifications by carrier (insurance company), and notification type. This allows you to review your notifications more easily by grouping them.

  1. On the Jobs list, click the Notification icon .

  2. Click the Sort By list.

  3. Select one of the following:

    • Claim: Group by claim number.

    • Type: Group by notification type.

    • Carrier: Group by insurance company.

Reference

 
Icon Description

New assignment from Insurance Company.
Assignment canceled.
New Task on job.

Estimate approved on job.
Estimate rejected on job.
Estimate locked on job.
Estimate unlocked on job.
Items sent successfully.
Send attempt failed.
New Message on job.
New Supplement Assignment.
Opened job.
Closed job.
Deductible update.
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