Global Search

Work Center has two Global Search features. The Global Search field in the menu bar searches across claims, assignments, and estimates using six or more characters from the claim number. Using the Global Search from the Search menu opens a global search page. From the global search page, you can enter one or more characters and search for claims, assignments, total loss valuations, and estimates based on the claim number. The global search page also provides multiple levels of search results detail.

How to

  1. On the Search menu, click Global Search. The Global Search page defaults to a global search by Claim Number and Claims.

  2. Choose a search category, e.g., Claim Number, VIN, License Plate, Policy Number, Party Name, Staff/Shop Name, Contact Name.

  3. Enter one or more characters in the Search field and press ENTER or click the magnifying glass icon to search.

  4. View the results in the Claims, Estimates, Assignments, or Total Loss lists.

    Note: You can choose between various amounts of detail for each result. In the View list above the search results choose Small, Medium, or Large to change the level of results detail.

The Global Search bar provides a quick and easy way to search for claims, assignments, total loss valuations, and estimates based on the claim number.

You can enter a partial claim number of at least six characters.

  1. Enter the identifier you want to find.

  2. Select an item from the list, e.g., Claim Number.

  3. Click Search.

    4. If found, the item appears in the search results list.