Welcome to WorkCenter Review
Mitchell’s WorkCenter Review solution optimizes your estimate quality review process. With this flexible solution, you can:
- Ensure estimate consistency, eliminating time spent reviewing routine, audit-compliant estimates.
- Prioritize estimates for review based on specific audit requirements.
- Take advantage of full CIECA compliance to provide Adjusters with a single point-of-entry to review estimates line-by-line, add detailed annotations, and take appropriate follow-up action.
- Support field audit line-item edits to parts and operations with full recalculation to assess the impact of recommended changes to estimates created in Mitchell UltraMate®, or any other major estimating system—all with one standard estimate layout.
The implementation of WorkCenter can range from choosing individual flexible modules that meet a particular set of objectives or combining the modules to provide an end-to-end solution that can be part of a larger, global initiative within your organization. Either way, the results are measurable and effective:
- Web-based modules are fully integrated within the Mitchell WorkCenter™, providing a centralized, automated platform for Adjusters to manage tasks from the initial appraisal assignment through to field reinspection and follow-up actions.
- A totally seamless workflow ensures data consistency and accuracy throughout the process—from the first submission of a completed estimate through field reinspection to shop performance reporting.
- Data collected throughout the review life-cycle can be leveraged to drive application behavior: rewarding top performers and highlighting areas for improvement.
Typical Workflow
A typical WorkCenter Review workflow includes a review of the following.
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Journal notes
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Assignment
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Estimate
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Compliance
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Photos (All Items)
Use the left navigation pane to review important components of the claim.
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