Production – Departments

Use the Departments tab in Configuration to associate each department with labor categories. When technicians clock in and out of their jobs, the repair order status is automatically set based on the associations set on this tab.

Shops using auto-flaggingClosed Technicians are payed a percentage of the assigned labor for each labor category as vehicles are moved out of a department. must set these associations. Shops using Shop Clock should also set them.

RepairCenter includes four departments (Body, Frame, Paint, Mech) that can't be edited or deleted, but you can choose whether they are used. You can add any additional departments your shop needs.

The name and order of departments indicate a job's status (which is why departments are often referred to as job status departments in RepairCenter). ExampleClosed Vehicles in the Sublet department are at the sublet stage of the repair process. Set the department order to reflect the typical order vehicles move through the departments.

Note: The order you set determines the order in which the departments appear on the Vehicle Location tab.

How to

  1. On the toolbar, click the More menu list at the top right; then select Configuration.
  2. Click the Production tab, and then click the Departments tab.

  3. On the Job Status Departments list, in the O column, double-click each number you want to change, and then type a new one.

    Note: Be sure the numbering is consecutive for departments set to "show" (the check box in the S column is selected).

  4. To confirm that the departments are appearing in the intended order, Closedcheck the Vehicle Location tab.
  • On the toolbar, click the Jobs menu, then click Vehicle Location under Repair Orders.
  1. Click More , then click Configuration . Select the Production tab, then the Departments tab.
  2. Do one of the following:
  • Right-click anywhere in the Job Status Department list to Add a new department.
  • Select an existing department, then right-click to Edit or Delete it.
  1. Select Add, Edit, or Delete, then perform the selected action.
  2. You can also add (or remove) an Icon to represent the department:
    1. Right-click the department name.
    2. Click Add Icon. The Icons dialog box appears.
    3. Click the desired Icon, and then click OK. The icon now appears next to the department name. They also appear in the Production Management, RO Status tab.
  1. For each Job Status Department, select the appropriate check box from the Labor Categories associated with the department. For example, for the Paint Department, you would most likely also select Paint from the Labor Categories. Labor Categories can be assigned to only one Job Status Department.
  2. In the S column, select the check box for all departments you wish to Show as columns on the Whiteboard, the Production tab, and Reports.
  3. If you have selected the check box to Automatically Flag Techs based upon percentage (see Production - General), a % column appears next to the S column. For each department which pays techs based upon a percentage, double-click to enter the percentage in this column. When the vehicle moves out of the department with the %, it will flag the correct amount of hours. (Also see Flagging Technicians.)
  4. If you have selected the check box to Automatically set Start/Complete Dates when a Status is entered into a Dept (see Field Descriptions below), a D column appears to the right of the S and/or % column(s).
    1. Determine which Job Status Dept you want to designate as the Start Date of the job.
    2. Double-click the D column for that department.
    3. Click and select S. An S now appears in that column.
    4. Determine which Job Status Dept you want to designate for the Completion Date for the job.
    5. Double-click the D column, click , and select the C.
    6. You can have only one S and one C.
  1. Click Update.
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